www.JCGolfSurvey.com
Thank you for taking the time to complete our survey.
Name
*
Date of play
*
(mm/dd/yyyy)
Tee Time
*
Hour
1
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Min
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AM/PM
AM
PM
Phone
*
Email Address
*
Please select the golf course you played?
*
Select
Cathedral Canyon
Cross Creek Golf Club
Encinitas Ranch
Glen Ivy Golf Club
Los Serranos Golf Club
Oaks North
Rancho Bernardo
The Crossings at Carlsbad
The Golf Club of California
The Welk
Twin Oaks
1)
RECOMMENDATION
A)
How likely are you to recommend this JC Golf course to family and friends?
*
Definitely would recommend  
Probably would recommend  
Maybe would recommend  
Probably NOT recommend  
Would definitely NOT recommend  
N/A  
Add Comments
2)
PRO_SHOP
A)
Were you greeted enthusiastically in the pro shop?
*
The greeting I received was very enthusiastic  
The greeting I received was slightly enthusiastic  
The greeting I received was average  
The greeting I received was below average  
The greeting I received was NOT at all enthusiastic  
N/A  
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3)
JC_SALES
A)
Did the staff mention the JC Players Card and/or its benefits?
*
Yes  
No  
N/A
(Already a JC Player)
 
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B)
Did you know you can receive FREE GOLF for referring a friend?
*
Yes  
No  
N/A  
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C)
Would you like to have more information on the program emailed to you?
*
Yes  
No  
N/A  
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4)
VALUE
A)
Please rate the overall value of your experience for the price.
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
5)
SERVICE
A)
How was the service you received while at our facility?
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
6)
MAINT
A)
Please rate the condition of the golf course.
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
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7)
STAFF
A)
How would you rate the person who instructed you to the tee?
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
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B)
If you encountered a Player's Assistant, how would you rate them?
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
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C)
If you encountered a Cart Attendant, did he/she meet or exceed your expectation?
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
8)
PACE
A)
Please rate the pace of play
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
9)
RESTAURANT
A)
Please rate your satisfaction with our restaurant.
*
a) Taste
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
b) Value
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
c) Service
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
d) Cleanliness
Great  
Good  
Average  
Below Average  
Poor  
N/A  
Add Comments
10)
RESOLUTION
A)
If you had a problem during your visit, please describe your satisfaction with how well the problem was resolved.
*
Great  
Good  
Average  
Below Average  
Poor  
N/A  
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11)
COMMENT
A)
General comments and suggestions to serve you better are appreciated.
*
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